Our FAQs
Find some of the frequently asked questions about our products, services, and how to achieve optimal indoor climate control.
What types of air conditioning and cooling solutions do you offer?
How important is ventilation and extraction?
Proper ventilation and extraction are crucial for indoor air quality, removing pollutants, excess moisture, and odours. We offer comprehensive ventilation solutions, including mechanical ventilation systems, heat recovery ventilation (HRV), and local exhaust ventilation for kitchens and bathrooms. Our services encompass design, installation, and maintenance to ensure optimal airflow and a healthy indoor environment.
What refrigeration and cold storage solutions do you specialise in?
We design, install, and maintain a variety of refrigeration and cold storage solutions for commercial applications. This includes walk-in coolers and freezers, refrigerated display cases, and specialised refrigeration systems for industries like food processing and pharmaceuticals. We understand the critical nature of these systems and offer 24/7 emergency service to minimise downtime.
What are the benefits of air source heat pumps, and do you install them?
Air source heat pumps are an energy-efficient way to both heat and cool your property. They extract heat from the outside air in winter and transfer heat out in summer. We specialise in the installation and maintenance of air source heat pumps, offering expert advice on system selection and ensuring proper integration with your existing infrastructure. They can significantly reduce energy consumption and offer a more sustainable heating and cooling solution.
What does your "Complete Design & Installation" service entail?
Our Complete Design & Installation service provides a turnkey solution for your HVAC needs. From initial consultation and system design to equipment selection, installation, and commissioning, we handle every aspect of the project. We work closely with you to understand your requirements and ensure the final system meets your needs, budget, and building regulations.
What should I do if my HVAC system needs a repair?
For urgent repairs, our On-Site Reactive Repairs service is available. Our experienced technicians are dispatched quickly to diagnose and resolve any issues with your HVAC system, minimising disruption and restoring your comfort. We carry a wide range of parts to expedite repairs and get your system back online as soon as possible.
Why should I consider a Service Maintenance Contract?
A Service Maintenance Contract provides peace of mind and helps prolong the life of your HVAC system. Regular maintenance, including inspections, cleaning, and tune-ups, can prevent costly breakdowns, improve efficiency, and ensure optimal performance. Our service contracts are tailored to your specific needs and budget, offering various levels of coverage.